Privacy Notice

1. Introduction

Sky Bridge Andorra ("we", "us", or "our") is committed to protecting your privacy and personal data. This Privacy Notice explains how we collect, use, store, and protect your personal information when you use our cargo transport services or visit our website. We are registered in Andorra with company ID NRT 123456A and located at Joan Maragall 2, Block C, Andorra.

2. Data Controller

Sky Bridge Andorra is the data controller responsible for your personal data. If you have any questions about this Privacy Notice or our data practices, you can contact us using the details provided at the end of this notice.

3. Personal Data We Collect

We collect personal data that you provide to us directly and information that is automatically collected when you use our services or visit our website. The types of personal data we may collect include:

Contact Information

When you request a quote through our online form, we collect your name, email address, phone number, and company name (if provided). This information is necessary to provide you with our cargo transport services and respond to your inquiries.

Service Information

We collect information about the cargo transport services you require, including cargo details, preferred routes, and service preferences. This helps us provide customized solutions for your specific needs.

Communication Data

We keep records of our communications with you, including emails, phone calls, and messages, to provide better customer service and maintain accurate records of our business relationship.

4. How We Use Your Personal Data

We use your personal data for the following purposes:

Service Provision

To provide cargo transport services, process your requests, and manage our business relationship with you.

Communication

To respond to your inquiries, provide quotes, and keep you informed about our services.

Legal Compliance

To comply with legal obligations, including aviation regulations and safety requirements.

Business Operations

To improve our services, maintain records, and ensure the security and integrity of our operations.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contract Performance

Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.

Legitimate Interests

Processing is necessary for our legitimate business interests, such as providing customer service and improving our operations.

Legal Obligation

Processing is necessary to comply with legal obligations, including aviation safety and security regulations.

6. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data to third parties. We may share your information in the following limited circumstances:

Service Providers

We may share data with trusted service providers who assist us in operating our business, such as aviation authorities and logistics partners, but only to the extent necessary for service provision.

Legal Requirements

We may disclose your data if required by law, regulation, or legal process, or to protect our rights, property, or safety.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include secure data storage, access controls, and regular security assessments.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Generally, we retain customer data for up to seven years after the last service provision, in accordance with business and legal requirements.

9. Your Rights

Under applicable data protection laws, you have the following rights regarding your personal data:

Right of Access

You have the right to request access to your personal data and receive information about how we process it.

Right of Rectification

You have the right to request correction of inaccurate or incomplete personal data.

Right of Erasure

You have the right to request deletion of your personal data in certain circumstances.

Right of Data Portability

You have the right to receive your personal data in a structured, commonly used format and transmit it to another controller.

Right to Object

You have the right to object to processing of your personal data in certain circumstances.

10. International Data Transfers

As our operations are primarily based in Andorra and Spain, your personal data is generally processed within the European Economic Area. Any international transfers are conducted with appropriate safeguards in place.

11. Contact Information

If you have any questions about this Privacy Notice or wish to exercise your rights, please contact us at:

Sky Bridge Andorra

Company ID: NRT 123456A

Address: Joan Maragall 2, Block C, Andorra

Email: info@skybridgeandorra.com

Phone: +376 618 860

12. Updates to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated notice on our website with a new 'Last Updated' date.